The Online Digital Signature Way

A Digital Signature Blog


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9 August 2018

You may have heard about digital signatures, but you’re not sure whether it has any practical benefit for your business.

The case for digital signing is compelling.

     Eighty-percent of companies who implemented digital signatures saw a return on investment in the first year.

     Twenty-five percent saw ROI within three months.

But the most immediate impact is the massive boost to productivity companies have seen on the back of digital signatures.

We’ll discuss some of the most valuable uses for digital signatures using real-world examples.

Faster Turnarounds to Complete Sales Contracts

Saleforce ditched wet ink for digital signatures, and immediately reduced the time it takes to complete sales contracts.

Key outcomes:

     Turnaround decreased from an average two days, to as fast as one hour

     Over 90% of contracts completed on the same day

     Less manual work for staff – freeing sales to focus on generating revenue

Salesforce is expanding the use of digital signatures to its procurement department, where digital signatures allow teams to track and manage the contracts throughout the process.

A Simple Process to Finalising Legal Agreements

The legal industry generates a vast amount of paper.

And along with the flood of paperwork, comes hours of document prep: scanning, signing, printing and storing volumes of documents.

There’s a campaign to change this approach, arguing that digital signatures can save “countless hours, even days and weeks”.

 The uses of digital signing in law provides:

     Enhanced security: each document comes with a visual audit trail

     No room to alter terms, conditions or dates of signatures

The practical benefits include reducing the number of hard copies the legal department needs to manage and cutting down on storage costs.

Improved HR Processes

Like the legal sector, human resources consume reams of paperwork in its core functions.

Recognising this, a tax company set out to find a way to streamline its hiring process.

The Australian operation of H&R Block hires hundreds of new agents around tax time each year. Time went into preparing the documents, tracking which had been signed and storing the final contracts.

H&R Block opted for Secured Signing’s digital signing solution. Now District Managers can send up to a thousand employment contracts in one sitting, with new hires  and managers signing from wherever they are across the country.

H&R Block realised an immediate return on investment. There was a reduction in turnaround times, and staff praised the more convenient option.

Better Customer Experience

There’s a surge of growth in the global digital signature market.

Along with the rise of digital signatures, smartphone penetration is already at 90% in some parts of the world. Customers expect to do everything online, and they’ll look for businesses who can extend this electronic experience.

Most customers don’t have access to printers at home, and the need for a physical signature may end up costing you the deal as customers opt for digital tools.

Companies who rely on paper-based processes risk frustrating customers due to delays caused by errors and unsigned documents.

More companies are allowing customers to complete the following actions using digital tools:

      Information forms for new customers

     Quote approval

     Statement of work

Conclusion

Companies across industries are answering the call and meeting the customer’s need for a simple and quick electronic experience.

Internally, companies recognise digital signatures remove the hassle of many routine administrative tasks to make way for firms to focus on the work of growing the business.

Digital signatures help companies to craft more competitive offerings, and better workspaces: building businesses who can prosper in the new economy.

Till next time,

John Webster


General

21 June, 2018

In the last decade there has been much change in the tech world. One of those changes is the increase in popularity for systems integrations. Many customers are looking for system integrations, and rightly so, there are many benefits that come from an integration.

So what is integration?

This is the process of linking together different computing systems and software applications physically or functionally, to act as a coordinated whole. Essential building your own ecosystem of solutions and platforms to meet the needs of your business.

Many software providers have seen the opportunity to build a community or ecosystem for its users – commonly known as a ‘Marketplace’. Here you can choose which solutions you need and build them into your own ecosystem.   

What are the 4 reasons you should consider use integrations?

1.    It makes things easy – one system for everything. The user experience is much simpler with what appears like one system with all the functionality you need. This removes the need to manage multiple sites/logins for different solutions part of one business process.

2.    Automation will save you time and increase your teams productivity. They will no longer need to manually copy and paste data from one system to another. An integration allows for data to automatically flow and be shares across systems. For example, information of a new staff member during their onboarding process can be automatically sent to you payroll provider.  

3.    Standardise your processes – with a system integration you have oversight over the complete process, allowing you to implement best practice methodology, especially when your team is spread in multiple offices.

4.    Have more fun – by eliminating administrative tasks, which are now completed through the integration. Your team will have more time for value adding tasks. Doesn’t that sound fun?  

With Secured Signing’s API, you can add e-Signature tool to any process! We can integrate with any system. 

Contact us for a chat today.

Check out some of our current integrations and keep an eye out for new integration solutions coming soon.

Till next time,

John Wbster


General

19 April 2018


Question: I want to grow my business, how will digital signature help me achieve business growth?


Answer: If achieving business growth in 2018 is a key priority for your business than you have come to the right place. Converting to digital signatures has helped many of our customers to experience significant business growth for several reasons. These are:

 

1.         Easier and faster customer experience will cause in your acquisition rates to increase. Today’s digital consumers expectations have changed.  Nowadays a customer expects the sign-up process for any company to be easy and fast. We know that if the digital chain is broken at any point, potential customers are likely to abandon their sign up. Another common mistake we see is companies automating the sign up process BUT leave out the final step.  They still ask their customer to print out the form to capture their signature to complete the registration. This is frustrating for your customers and a waste for you as you’ve spent time automating the rest of the process without seeing the real benefit. Include digital signatures and you will see your sign-up rates go up!

2.         Digital signing and workflow automation will mean you can grow your business using your current staffing levels. You can scale your business without needing to hire new people to complete manual processes. This will free up your team to focus their time on value adding activities rather than administrative tasks, which will in turn result in happier and loyal customers.  Let Secured Signing take care of administrative work, such as sending automated reminders and data flow using our API.

3.         Finally grow your business with access to new markets thanks to a complete digital sign up process. No longer will you need to meet with your customer to onboard them, this means you can increase your customer base in new markets with little investments. Imagine the possibilities!

Contact me to arrange a demo of Secured Signing to achieve your business growth targets.  


Till next time,

John Webster


General

21 March 2018