E-Signature Q&A #1 – When to
Use Digital Signatures to Improve Business Results?
13 February 2018
Helping our customers improve their business
is important to us. To accomplish this, we are innovative in our own thinking
and agile in our approach. We have gained valuable insights from working with
many different businesses over the years and through our E-Signature Q&A blog
series we will share these insights with you.
Questions: When should a business implement digital signatures to realize
Signatures can solve for common issues that many businesses are facing today regardless
of their size or industry.
The 4 most commons reasons to implement
digital signatures are:
Slow and inconvenient customer experience.
Poor customer experience is becoming a huge
barrier for growth for many businesses today. With the rapid change of customer
expectations companies need to asses how easy is it for their customers
(existing and potential) to interact with them. Paper driven business processes
are slow and inconvenient for many customers as most don’t have printers at
home. Customers expect for everything to be done digitally and effortlessly. We
know a customer is more likely to choose a provider which offers a quick and
easy digital only process, over a business which is still requiring to capture
With technology innovation businesses are up
against new non-traditional competition. To prevent loss of customers,
successful businesses adapt quickly to by innovating themselves before it’s too
Cyber crime & increasing compliance costs
With new technologies, there are also new
types of misconduct, cyber crime and identity theft. As a result, governments
have implemented additional compliance requirements and regulations (Know Your
Customer) to tackle these growing issues. Secured Signing’s audit log and proof
of identity technology provides business the tools and confidence to deal with
both signature fraud and compliance requirements.
Inefficient processes.For more examples, go to our case studies page
where you can download customer success stories.
Cost of paper, printing, courier and storage of information is going up. With
increased competition businesses need to identify significant cost savings in their
existing processes which are NOT adding value. Instead investing such savings
into important research and development to stay ahead of the competition.
To stay up to date with the latest e-signature
news, sign up to our blog.
Till next time,
1 February 2018
everything we do, it’s in our name, and with this passion in mind we continue
to ensure we offer our customers secure digital signing technology. With
increasing cyber fraud, document and user security is more important than
While the current digital signing process is already very secure, there
is always room for improvement to avoid signature fraud. Secured Signing offers
additional methods for proof of identity, resulting in enhanced security and
confirmation, driver license and passport ID Checks – document verification,
and data matching can be included in the signing process in Secured Signing. Our video
confirmation feature provides proof of who signed the document
by capturing the identity of the signer in real time. The video recording
captures the signer performing gestures specific to the document, which are
then recorded in the document log. The location and password for the
confirmation video are also contained in the signed document. To enhance security
even further, a tamper proof mechanism of the digital
signature ensures the video confirmation details cannot be altered without
invalidating the signature. This complements the inherent authenticity and
reliability of public key infrastructure (PKI) digital signatures.
Invitees can also verify their driver license or passport with ID
Check process, with matching mechanism to document content as part of the
signing process verifying ID documents as valid. Alternatively, select
government online proof of identity platforms which are integrated with Secured
Signing, such as NZ RealMe.
Put simply, Secured Signing is a highly secure way to sign documents
online. The combination of ease of use for the signer and absolute compliance
confidence for the document owner is without peer.
this quick video showing
how video technology is used in the signing process
If you want
to protect your business from cyber risk, be sure to contact
Secured Signing today