The Online Digital Signature Way

A Digital Signature Blog

Month List

Blog List

15 November 2017,

Many of our customers have asked us how do you know who signed the document? Who was behind the keyboard?

With security features such as two factor authentications, identification verification and SMS passcode, Secured Signing offers multiple levels of security to identify the signer.

Personalised PKI X509 Digital Signature technology means that once a document has been signed the document content is sealed and any changes to the document it will invalidate the signature.

To provide additional evidence to prove exactly who was behind the keyboard / device during the signing ceremony, we have created video confirmation as an add on feature, this records the person who is signing the document.

So how does video confirmation work?

To enable video confirmation with Secured Signing, you simply tick the box to add video confirmation to the signing process and the signee will be asked to record a video.

It will activate the camera device and will capture a short video of the signer and require unique confirmation gestures to be met. The video has a unique URL link and to watch the video you have to enter a password. These 2 elements are embedded in the document and become part of the document itself.

After signing you can watch the video and compare the person in the video with other forms of identification. Video confirmation provides you with additional evidence to prove the signers identity in case of a dispute.

Digital Signature with Video confirmation provides the strongest digital signature solution in the market. Secured Signing are the first in the world to combines both technologies.

With Secured Signing’s trusted digital Signature solution, you will have peace of mind that you are signing digitally in the most secure way. 

As always, if you have specific questions, please get in touch and someone will contact you personally.  

'Til next time

John Webster

8 November 2017,

There is some confusion regarding the difference between electronic and digital signature technology with people thinking the two are the same thing.  However, the two signature types are different and it is important to understand how, otherwise your business could be exposed to additional risks.

What is an electronic signature?

It is only an image of a signature that can be added to any document. An electronic signature can be copied and pasted and attached to other documents by anyone. An electronic signature doesn’t provide any document security and it doesn’t have a document verification process, or any tracking for changes made to the documents content after signing.

How is digital signature different?

Digital Signature is based on cryptographic technology which offers greater document security and signer authenticity. At Secured Signing we use PKI user based digital signature technology. Each digital signature is unique to the signer and the document, you cannot copy and paste the signature from one document to another.  If any changes are made to the document or the signature after signing is complete, then the signature and documents are invalid.

How does PKI User Base Digital Signature technology work?

1.    Secured Signing issues two personal signing keys for each signer, a secured private key for signing and a public certificate key for signature validation. This means the signer’s identity is embedded in the signature data.

2.    When signing a document in Secured Signing, a unique fingerprint is issued to each document, the signer private key is encrypted to the document, adding the time stamp and signer signature graphical image.

This completes the signing process and seals the document.

How do I know the document has not been tampered with?

You can validate Secured Signing digital signature using any PDF reader.  The reader will decrypt the signature with the signer’s public key, that travelled with the document’s signature data. It will extract the document’s finger print from the signature, recalculate the current document’s finger print and compare with the original signature data, if they are the same the document is valid, if unmatched, the signature is invalid, which means the document’s content has been changed after the document was signed.

Digital Signatures offer you the most secure way to sign documents online.  Providing you with the signer identity, signer integrity and signer intent which are all required for the signature to be recognised as legally binding. This cannot be achieved with an electronic signature.  

With Secured Signing’s trusted digital Signature solution, you will have peace of mind that you are signing digitally in the most secure way. 

As always, if you have specific questions, please get in touch and someone will contact you personally.  

'Til next time

John Webster


May 19, 2017

We are continuing to explore the raft of new features that came online with the Summer 2017 release of Secured Signing.  This time let's look at the all new document library.

When you send a document for a customer to sign, you may need to provide additional information as background to the document being signed.  For example, if a financial planner is recommending her client purchase a new financial product, there will be a legal requirement to supply a product disclosure statement, a statement of advice and so on.  

In Secured Signing, documents that are provided as information and do not need to be signed, are called attachments.  One or many attachments can be added to the email invitation for each invitee or signer.  You have always been able to add attachments to an invitation, that's not new.  

Customers asked us for a way to be sure that the attachments being added to invitations are the most current version.  When a document owner is selecting an attachment from their local computer, there is a chance they may make a mistake and grab an out of date version.  

Selecting an attachment from the Secured Signing document library is not only quicker and easier for document owners, it also ensures that everybody is using the same version of the document.  When a new version of an attachment is published, the document library can be updated, avoiding the need to send everyone in the team a copy.  The document library provides a single place to keep up to date and reduces the chance that an out of date version is sent in error.

The Secured Signing document library is managed in the My Account page under the My Setting tab.  Each document in the library can be categorised into groups for quicker browsing and selection of attachments.  Documents from the library can be attached to both Smart Tag and Form Direct signing processes.

The document library is available to all Secured Signing customers.  You can get started today for greater control over the attachments your document owners are using.  It's another way Secured Signing improves your compliance outcomes.

'Til next time

Cheers, John 


September 30th, 2016

Smart Tag Form Fields give Secured Signing customers a simple yet flexible tool to build forms using familiar software such as MS Word and invite people to fill and sign them online.

The development team are constantly toiling away in the background on ways to make Secured Signing simpler to use and more powerful. This month we'll shine the light on the Form Fields they've added to Smart Tags that give you a simple way to design forms that are Secured Signing ready.

Smart Tags are a great automation feature of Secured Signing which we have had for a while now. Many customers have found them to be a powerful way to make it even quicker to invite people to sign their document online. Adding a Smart Tag to your template allows you to quickly and easily make documents that are Secured Signing ready. The Signature Smart Tag tells Secured Signing where a signature should be placed in your document and who should sign there. Using the Smart Tag button in My Documents you can upload as many Smart Tag documents as you like and send them all off in a single process. We also have a number of customers using Smart Tag merges to invite large groups of people to sign a personalised document with just a few clicks. 

If this is all new to you, please take the time to check out our Smart Tag demonstration videos - Smart Tags- Automate your eSign invitation from documents creation system and  Smart Tag Merge Fields - Smart Tag integration with MS Word.

The addition of Form Field Smart Tags allows you to make a fillable form that works with Secured Signing. It's simply a case of adding the relevant Form Field Smart Tag where you want the person filling the form to provide their information. You can place as many Form Fields in your form document as you need and specify whether they are required or optional. For example, adding the Smart Tag [!Field.Text.R] will place a text field in your document that is mandatory (required). If you replace the R with an O then it will be an optional text field. There are also a number of other attributes you can set including the height and width of the field.

The nice thing is you can build your form in whatever software you are familiar and comfortable with. When you are done, just export it to Word or PDF format and add it to Secured Signing.

When you send your Smart Tag Form to someone, they will see all the Form Field Smart Tags as fillable fields. They will need to complete all required fields before they are able to sign the completed form. It's a much better option than sending them a form by email they have to print, complete, sign and scan to send back to you.

The best way to get started with Smart Tag Forms is to grab the Smart Tag sample document and a copy of the Smart Tag Guide.

Feel free to get in contact for any questions you have with building Smart Tag Forms.

Til next time

Cheers, John


November 26, 2015

Even the folks that run the postal system agree that the daily letter service is increasingly looking like an endangered species. If you can no longer rely on traditional post to communicate with customers, digital signatures become a vital tool in providing authentic and reliable electronic mail. 

As part of a recent webinar we delivered, participants were polled about their interaction with the postal system. The results bore out the doom and gloom predictions for traditional postage services. More than 1 in 2 of the participants had sent less than 1 or 2 letters in the past year while more than 4 out of 5 had sent less than 1 letter a month for the same period. That leaves less than 1 in 5 people as regular users of the postal system.

When asked about their communication preferences, nobody said they would prefer to receive letters from the companies they deal with. A few said they preferred communication by phone. Not surprisingly, more than 90% indicated email was their preferred method of communication.

With so many of us not sending letters and not wanting to receive them, it is no surprise that postal services the world over are looking at the sustainability of a daily mail service and increasing the price of stamps.

While casual communications may be fine sent as an email, there are many business transactions that require more authenticity and reliability. When purchasing significant items, a contract document that both parties agree is reliable is vital. When bringing new employees on board it is vital the declarations they sign and the information they provide is demonstrably authentic. When governments provide advice, reach decisions and issue approvals, the applicant must be confident the document is authentic and the agency needs confidence the outcome cannot be misrepresented.

In all these case, people have turned to digital signatures to deliver the authenticity and reliability necessary to communicate with customers and the community electronically. If an organisation is using standards complaint, PKI based digital signatures, they can objectively verify their signed document has not been tampered with. People receiving a digitally signed electronic document can be confident the document is authentic and can be relied upon.

Don’t wait for the traditional mail service to cease before you make the move online. Your customers and community are waiting for you to stop sending them letters. Just make sure you make your transition to electronic mail secure, reliable and authentic!

You can sign documents online with Secured Signing for less than the cost of a stamp. Try it today for free!

Til next time

Cheers, John