Secured Signing Takes Entamio Education’s Online Enrolment All the Way For Compliance
Wednesday, 10 February 2016
An online enrolment process that guides students all the way from dynamic forms to securely signing documents in a single automated process will allow Entamio Education to confidently meet new compliance requirements. The total solution delivered by Secured Signing is underpinned by highly secure, personal (X509) digital signatures in a completely online process that meets both student expectations of convenience and the strict regulatory requirements that registered training organisations (RTOs) must comply with.
“Secured Signing has allowed us to reconcile our student’s expectations around convenience with the increasingly strict regulatory environment we work in. The outcome delivers high customer satisfaction, reduced costs and increased compliance which is no small feat.” noted William Flesher, Director Business Channels for Entamio Education Group.
Entamio has offered students an online enrolment form for some time as part of their web presence. However the form was a static PDF document which had limited capability to integrate with Entamio’s database and left large compliance gaps. This meant a lot of manual work was needed to complete an enrolment which created cost, introduced delays and opened the door for poor data collection. It was also difficult to see how new mandatory waiting periods of 2 business days between enrolling and applying for government fee help, could be reliably implemented without needing more staff time and effort.
The local development team at Secured Signing were able to work with Entamio to understand their specific requirements and tailor an end to end signing workflow. Students are stepped through a single process that starts with smart, dynamic online forms and finishes with personalised documents presented for signing online with a personal, unique PKI based digital signature. The entire process can be completed on any device with just a standard web browser.
The workflow enforces business rules within the form as well as process requirements such as guardian’s consent for minors and mandatory waiting periods. The solution integrates with Entamio’s CRM system, automates reminders and provides a dashboard for Entamio staff and channel partners to monitor the enrolment stage for each student.
“The value of the Secured Signing solution is it delivers process based compliance in being able to demonstrate the correct steps were followed, all underpinned with the authenticity and reliability of electronic documents secured by personal digital signatures. “said Mr Flesher.
In the face of an increasing regulatory burden, the Secured Signing solution gives Entamio the ability to effectively scale their business with the confidence their enrolment process is as lean as it can be. “Without moving to a fully integrated online enrolment process I can’t see how we would have been able to address our compliance obligations without taking on more staff” said Mr Flesher. “The solution Secured Signing delivered contributes directly to reducing cost and increasing our competitiveness.”
About Entamio Education Group
Entamio Education Group delivers nationally recognised training for individuals and organisation in Australia and New Zealand. It is our belief that the passion within people is the key to their unlimited positive success. We connect that people passion to relevant training solutions, creating positive outcomes for all learners and businesses.
To learn more about Entamio Education Group, visit www.entamio.com.
About Secured Signing
Secured Signing provides a comprehensive and secure SaaS digital signature service that delivers a full range of form completion and eSigning capabilities combining advanced personalised X509 PKI Digital Signature technology with easy-to-use, simple-to-deploy, compliant solutions. Secured Signing enables its users to utilise smartphones, PCs, any tablet device and any browser, to capture their graphical signature, fill-in, sign, seal and verify documents anywhere, anytime. The solution streamlines business processes, cuts back on expenses, expedites delivery cycles, improves staff efficiency and enhances customer service in a green environment.
To learn more about Secured Signing, visit www.securedsigning.com.au
Phone AUS: 1800 305 175
Phone NZ: 0800 55 33 66